STRide Locks help center
What would you like to do?
Simple steps for setup, daily operations and everything in between.
Getting started
Connect your accounts and find your way around.
Daily operations
Review locks, arrivals and device status.
Access codes
Find, add and manage codes for locks.
Access codes
Find and manage saved access codes
Search saved codes by an exact PIN or name fragment, then review the selected locks before editing or deleting.
Access codes
Add an access code to one or more locks
Choose the locks, name and duration, then review the exact request before adding the code.
Portfolio & reports
Find locks and export the information you need.
Portfolio & reports
Find a lock in Portfolio
Search properties and locks, filter by connection or mapping, and open a lock’s everyday controls.
Portfolio & reports
Map locks to property entrances in Portfolio
Assign a lock to the property entrances it serves, then review the mapping before saving.
Portfolio & reports
Compare battery histories across locks
Choose up to five locks and a date range to review saved battery readings and drain rates.
Portfolio & reports
Choose a report and export lock activity
Open the report for your task, filter historical lock activity, and download a CSV or XLSX file.
Team & settings
Set roles, access and notification choices.
Team & settings
Invite a teammate and set their access
Choose how to invite a teammate, assign a role and grant only the workspace access they need.
Team & settings
Choose your notification settings
Pick the updates and channels available for your role, then save your personal choices.
Screenshots use fictional names, locks and codes.