For
Owners/admins managing account alerts, and team members managing their own choices.
Before you start
Check that the saved email or phone contact is the one you want to use. Team members can choose only notification types their admin has allowed.
Steps
Open the right settings
Owners/admins: choose Settings, then Notifications. Team members: choose Settings, then Team & Access.
Choose alert types and channels
Owners/admins choose Email or Text for each alert sent to their saved workspace contacts. A team admin grants which alert types a teammate may choose; the teammate then opts into Email or Text for those types in their own Team & Access settings. Grants and personal choices start off. Daily reports are email-only for team members.
Set quiet hours if needed
Owners/admins can set text quiet hours under Notifications. Email is unaffected. Read the note beneath quiet hours: depending on the workspace delivery setting, texts may wait until quiet hours end or be skipped without a later send.
Save your choices
Owners/admins choose Save preferences. Team members choose Save my update choices. Members can leave every choice off and still save.
What to expect
Your saved notification choices apply to your own account. A saved preference or admin grant is not a delivery receipt and does not turn on a teammate’s personal email or text opt-in.
If something does not look right
If save reports a conflict, reload the latest settings and make the change again. Confirm your email or phone is verified before relying on delivery.