For
Owners/admins and team members granted report or history access.
Before you start
Your role must include permission to view the report or history you need. Available report sections vary by role.
Steps
Choose the report for your task
Reports opens on Today’s Arrivals. Use it for upcoming saved-stay access review. Choose Lock Activity for recorded events, or Battery History to compare saved battery readings and drain rates.
Open Lock Activity
Choose Reports, then Lock Activity. The page opens with a recent time window.
Narrow the results
Choose any available property group, lock and event filters, then select Apply filters.
Choose a file format
Select Export CSV or Export XLSX to download the filtered activity.
Open other report views as needed
Owners/admins also see Daily Report, Summary Stats, Notification History and Status Diagnostics. Members see only reports included in their grants.
What to expect
The downloaded file contains the activity available for the filters and time window you selected.
If something does not look right
If no rows appear, choose Show another 24 hours, remove filters and select Apply filters again. If an export control is unavailable, ask your admin to review your report access.