Guided Onboarding
A step-by-step process to connect your PMS, import locks, set up mappings, and configure notifications, so you can start automating in minutes without technical headaches.
← Features overview
Complete feature guide
The full feature descriptions and plan groupings. Features follow your enabled settings and device capabilities; this guide does not activate automation or guest messaging.
Uplisting is live; additional booking systems and direct channel connections follow the integration roadmap. Expanded analytics and public API access remain planned. Check-in evidence depends on what the lock reports and does not prove a particular person has arrived.
Host & Superhost plans
PMS Integrations
Connect with popular Property Management Systems (PMS) to automatically create and manage guest access codes without manual setup.
Automatic Guest Code Creation
Generate and send unique 4–6 digit codes based on guest phone numbers or random numbers for each reservation automatically. No more key handoffs or manual code management.
Scheduled Activation & Expiry
Guest codes automatically activate at check-in and deactivate at check-out to keep your property secure before and after a stay. Works with your buffer settings to allow early or late access when needed.
Custom Reservation Buffers
Add extra time to a guest's code before check-in or after check-out for early arrivals and late departures. You get flexibility without weakening the security rules set by scheduled activation and expiry.
Guest Code Messaging
Automatically send access codes to guests via email/SMS. Direct Airbnb/PMS messaging coming soon.
Shared Entrance Access
Map locks at shared entrances to the listings that use them. One booking can update every linked lock automatically.
Battery Health & Drain Tracking
Track battery trends and get alerts so you can fix connection issues and replace low batteries before guests are affected.
Notifications
Stay in control with real-time email alerts, including offline locks, low batteries, failed code syncs, and more.
Email Support
Get help by email with responses within one business day.
Superhost plan additions
Multi-PMS Connection Support
Manage properties connected to more than one PMS in a single dashboard — perfect for property managers working with multiple owners who use different Property Management Systems.
Shared Lock Mapping
Map one lock to multiple listings, including combined whole-building listings. A reservation can apply the right access code even when listings share the same lock.
Check-In Tracker
See who’s checked in (and who hasn’t yet) at a glance. Know every guest has arrived safely before you log off for the night.
Role-Based Access
Set different permissions for property managers, owners, and staff, ensuring each team member only sees and controls what they need.
Team-Wide Alerts
Send instant alerts to multiple designated contacts so issues are handled quickly without relying on a single point of contact.
Lock Group Management
Group and control multiple locks by property. Ideal for multi-unit listings and homes with several entry points.
SMS Notifications
Receive instant, customizable alerts by email or SMS for critical events.
Daily Report
Our Daily Report email includes lock statuses, alerts, and a record of which guests accessed the property for the first time.
Advanced Analytics & Reporting
View detailed lock event history, access patterns, and operational performance metrics.
API & Webhook Access
Advanced users can connect STRide Locks to their own software and workflows using our API and webhooks for custom automation.
Priority Support
Priority support with faster response times and dedicated assistance.